Terms of purchase

General terms of purchase

QUANTYCA SOFTWARE SOLUTIONS, S.L. (CIF: B-84965565), with registered office at C/ Chile nº8, Of. 210 – 28290 Las Rozas de Madrid (Madrid), owns and operates the online store located at ubyquo.com. These general terms of purchase are governed by the Spanish regulations in force on retail trade, consumer and user protection, and information society services and electronic commerce. Placing an order through the store implies full, unreserved acceptance of each and every one of these general terms of purchase.

Essential characteristics of the products and services

The essential characteristics of the products and services offered in the store are shown on screen, on the page for each of them, before the order is placed.

Price

The prices of each product or service are shown next to it and do not include Value Added Tax (IVA). The prices in force are those shown on the website at the time the order is placed, and QUANTYCA may change them at any time without affecting orders that have already been confirmed.

Steps to complete the purchase

To make a purchase, the user must be over 18 years of age. The purchase process consists of the following steps:

  • Browse the catalog of available products and services.
  • Review the information and characteristics of each product or service.
  • Select the desired modules using the “Ubyquo Store” button.
  • Configure the specific options of each selected module.
  • Review the contents of the shopping cart.
  • Confirm the company details and the billing address.
  • Choose the payment method.
  • Enter the card details or the PayPal credentials.
  • Confirm the order.
  • Receive the order confirmation by email.

Data protection

QUANTYCA processes the personal data provided during the purchase process in accordance with the data protection regulations in force. You can read the details of the processing in our Privacy Policy.

Payment method

The price of the products and services can be paid by credit card, PayPal or bank transfer. The website uses industry-standard security measures to protect the payment data entered by the user.

Right of withdrawal

Given the nature of the products sold – software that is activated in the user's account immediately after the purchase is completed – the right of withdrawal does not apply, in accordance with the exceptions provided for in Spanish consumer and user protection law for the supply of digital content not provided on a tangible medium.

Complaints

Users may send their complaints to the Sales Department by phone (91 633 32 11), by email (info@ubyquo.com) or in writing to the registered address of QUANTYCA SOFTWARE SOLUTIONS, S.L.